I was under the impression that this seminar would be boring and dull. I was very pleased that Terri was able to keep my attention; she was very energetic...I can not wait to use the information I just learned.

– Matthew Paradiso, Scott Specialty Gases








Read Article at Ezine.com

Back to Articles Index

Friend Etiquette: What to Say When...

Some of you reading this may not have heard of Emily Post. She was the etiquette guru of her time, selling millions of books on how to properly behave in a myriad of situations.

After years of training and coaching, I've realized the value of Mrs. Post's advice. Since each of us has our own beliefs about how people should behave, it's important that we communicate assertively (especially to our friends).

I admit, I got a taste of this recently when a friend didn't invite me to her wedding. As I as working through the win-win formula to get my script, I thought I'd share my thoughts about what you might say:

When a friend does/says something that leaves you feeling left out.

Option A
After evaluating the friendship, you decide to go your separate ways.
"I've been thinking about our friendship, and I think we are going in different directions. I value all the great memories we have together and wish you the best."

Option B
You decide you want to stay friends, and that you need to express your feelings to avoid harboring a grudge.
"I felt left out/hurt when I wasn't invited to your 'event.' Because you're my friend, I know you didn't intend to hurt me. So, I think we may have different ideas about what our friendship is. I'd like to talk with you about that. Would that be valuable to you too?"

Keep in mind, there are as many options as there are friendships. Using the win-win formula will help you choose the best option for your situation.

More friendship etiquette scripts:
What to say when a friend:

Makes so many requests of you that you feel you're being used.
I appreciate that you think of me when you need help, and I also have other obligations. Thanks in advance for understanding if sometimes I'm unable to meet your request.

Negatively judges 'your way' of handling an aspect of your life.
I value your friendship, and I'd prefer to handle 'x' this way. Thanks for understanding.

Makes derogatory comments about you to mutual friends.
When you said, "Forgive Terri, she likes to be the one who has the last word", I felt like this bothered you. Is there something we should discuss directly?

Is consistently late or breaks plans with you.
When we make plans, I manage my calendar around those plans. If things are changed last minute, then I've missed out on time with you and time with others.
Since I value the time we spend together, will you only make plans with me that you know you can keep?

Copyright 2009, develup

Visitors may use the information contained in this article by placing the following credit line:

"This article is used by permission from develup. Other articles are available at www.develup.biz."

Courtesy notifications of article use are appreciated and can be sent to coach@develup.biz


Back to Articles index
Back to top

 

 

Home About UsServicesResourcesArticles • Contact
All Rights Reserved. © Copyright 2006 develup

Web Design by IAMTEEJAY