Communication
1. When someone says something to you in a
sarcastic tone?
You could say:
That sounds sarcastic. Is
there something we need to talk about directly?
2. When someone makes a comment or request
that puts you on the spot?
You could say:
I'd like some time to think
about that. Let's talk again on insert date/date range.
(avoid using later)
3. When you want to ask an employee to do
something?
You could say:
You're doing a
great/good/fantastic job, and I'd like you to...
4. When you want to express yourself after
listening to another person?
You could say:
I understand what you're
saying, and I have some questions/concerns.
5. When someone interrupts you and you
want to put them off temporarily?
You could say:
I'm in the middle of insert
task. Let's set another time to talk when I can give you my
attention.
For more information on Communication Training
or Coaching, please
email
or fill out our Questionnaire.
Other Self
Assessment Resources for...
Business Writing
Customer
Service
Emotional
Intelligence
Back
to top
